**Date of Last Update:** 05/29/2023
**Preamble**
These General Terms and Conditions of Sale (hereinafter referred to as “GTC”) govern the relationship between SAS BEYIM, a simplified joint-stock company with a capital of 15,000.00 euros, registered at the Strasbourg Trade and Companies Register under number 909 824 732, with its registered office at 20 Place des Halles, 67000 Strasbourg (hereinafter referred to as “the Company” or “the Seller”) and any buyer (hereinafter referred to as the “Client(s)”) making a purchase via the Company’s website (hereinafter referred to as the “Site”) or mobile application (hereinafter referred to as the “Application”).
The Company and the Client are hereinafter individually or collectively referred to as the “Party(ies)”.
The Company provides the Client with a customer service available through:
– Electronic form via the “Customer Service” or “Contact Us” sections;
– WhatsApp or by phone at 06 78 86 96 78;
– Email at: [email protected];
– Mail at:
**SAS BEYIM**
**Customer Service**
20 Place des Halles
67000 Strasbourg
France
The Company engages in the retail sale of perfumery products, colognes, cosmetics, beauty products, and accessories (hereinafter referred to as “Products”) on the Site and the Application.
The entire sales process and these general terms and conditions of sale are governed by French law for all sales made in France.
These terms and conditions apply in their entirety to all sales of products available on the Site.
Any order placed on the Site implies the unreserved acceptance of these general terms and conditions. Upon validation of the order and payment, the Client is deemed to have accepted these general terms and conditions.
The fact that the Seller does not enforce a prerogative recognized by these general terms and conditions, especially in cases of commercial gestures, shall not be interpreted as a waiver by the Seller of its right to enforce it later.
Thus, any exceptional commercial gestures granted to a particular client, whether individual or professional, a private or public legal entity, shall not be interpreted as modifying the general terms and conditions of sale.
Each provision of these terms and conditions shall apply to the fullest extent permitted by law, and the invalidity of a clause in whole or in part shall not affect the remainder of the clause and the entire terms and conditions.
The General Terms and Conditions of Sale, the product catalog presented, and the commercial documents are inseparable and constitute the agreement governing all relations between the Seller and the Client within the framework of sales on the website https://golonya.eu (hereinafter referred to as the “Website”).
**Article 1: Purpose**
These GTC aim to inform Clients about the characteristics of the Products sold by the Company on its Site, Application, and retail outlets, as well as to define the rights and obligations of the Parties regarding the sale of Products by the Company to the Client on its Site or Application.
They supplement the Legal Notices, the General Terms of Use, and the Company’s Personal Data and Cookie Policy, which are also available on the Site or Application.
Any order placed via the Site or Application or any use of these platforms, along with all related services, is subject without reservation to these GTC and the aforementioned documents. Placing an order on the Site or Application implies the full acceptance by the Client of these GTC, which the Client acknowledges having read prior to placing the order.
**Article 2: Territory**
Orders on the Site may be placed by clients residing in several countries, thanks to the multilingual functionality of the Site. However, the Company is not responsible for translations carried out by artificial intelligence.
Clients residing in mainland France (including Corsica and Monaco), as well as in all European Union countries, Switzerland, and the United Kingdom, can place orders on the Site. The Company handles transactions in these regions.
For clients residing outside these areas, it is recommended to contact the Company to verify the availability of orders in their country of residence. The Company reserves the right to refuse an order if it cannot be delivered to the specified region.
**Article 3: Purpose – Accessible Information and Products Sold**
The Company attaches great importance to publishing and updating the information and data available for free on the Site and the Application. However, inaccuracies, errors, or omissions may occur in the description of each product, as provided by the manufacturers.
The Company disclaims any responsibility for such inaccuracies, errors, or omissions arising from information provided by the manufacturers. However, the Company undertakes to correct these errors, inaccuracies, or omissions as soon as it becomes aware of them.
The Client may review the essential characteristics of the Products on the Site or Application before placing an order. The Company procures the Products from manufacturers who have agreed to be listed. The characteristics of the products come directly from the manufacturers. The Company reserves the right to add new Products, remove existing Products, modify their presentation, or discontinue their marketing without prior notice to the Client.
**Article 4: Prices and Discounts**
In the context of online sales, the prices of products available on the Site or Application are displayed in euros and are valid at the time the Client places the order. The Company reserves the right to change its prices at any time. It is important to note that the prices indicated on the Site or Application do not include shipping costs, which may be added to the price of the products. Before the Client finalizes their order, the shipping costs will be clearly indicated depending on the chosen delivery method.
Product prices include the value-added tax (VAT) in effect at the time of the order. If the VAT rate changes, it will be automatically reflected in the prices of products sold by the Company on the Site and Application.
Additionally, the Client may benefit from promotional offers on certain products during specific periods. These offers will be announced online on the Site and will be valid for the indicated period, subject to stock availability.
All applicable prices for products sold on the Website are indicated, and the price is shown inclusive of all taxes (TTC).
The SELLER reserves the right to change its prices.
The current prices are those displayed on the website. Any price related to an ongoing order cannot be revised downwards under the pretext, particularly of a promotional offer, a decrease in displayed prices, or a commercial gesture granted to a third party.
Offers, promotional codes, and discount vouchers are subject to specific validity conditions and may only be used during their respective periods. They cannot be converted into cash or refunded to the client.
These offers, promotional codes, and discount vouchers are intended for use only by the concerned client and cannot be transferred to another person. They are deducted from the total amount of the order, including all applicable taxes, except for the order’s preparation and delivery fees. Unless otherwise specified in a specific offer, offers, promotional codes, and discount vouchers cannot be combined when placing an order.
**Article 5: Orders**
The Client places an order on the website to purchase one or more items and must follow the following order process:
– Select items on the website and add them to the cart.
– Validate the contents of the cart after checking.
– Log in to the website or register on the identification form, where all requested information will be provided.
– Accept the GTC.
– Choose the delivery method.
– Validate the payment.
It should be noted that the Client can, throughout the ordering process, view the details of the order, the total price, and correct any errors before confirming to express acceptance, which is finalized by validating the payment.
The Client confirms the order by clicking on the “Confirm Your Order” link at the bottom of the “Order Summary” page. Before validation, the client is invited to review their cart and accept the terms of the GTC.
The seller confirms the order within 48 working hours by email, including all the order elements.
The data recorded by the website constitutes proof of the content and date of the order.
This data is archived by the seller under the conditions and timeframes required by law, particularly the GDPR. The client has the right to access this information upon request to customer service.
**Article 6: Invoicing**
For each order, an invoice is issued and made available to the client in their personal space. Any claims regarding the invoices must be reported to the company by email within ten (10) days of receipt.
If no claim is made within this period, the invoices are considered accepted without reservation. The fact that an order delivery is incomplete does not justify the refusal to pay for the delivered products. Any dispute between the client and the company does not constitute a reason to suspend payment of the undisputed portion of the invoice.
**Article 7: Payment Methods**
The client guarantees the company that they have the necessary authorizations to use the chosen payment method for their order. The bank cards accepted on the website are Carte Bleue, Visa, American Express, Maestro, and MasterCard.
Online payment is made by clicking on “STRIPE.” The transaction is secure and compliant with banking standards. Thanks to encryption software used on the website, the bank details provided by clients (card number and expiration date) cannot be intercepted by third parties.
None of this information is stored by the company; it is transmitted directly. By providing their bank details, the client agrees that the company may proceed with the secure transaction. The client also authorizes their bank to debit their account based on the records or statements provided by the company, even without signed invoices from the cardholder. The debit authorization is given for the exact amount of the order invoiced by the company.
Online payment is made on a secure banking platform using the SSL system. The client accesses a secure SSL server (128 bits) certified by a Certification Authority. The client must provide their bank details by filling out the online form.
The bank authorization issued for the order allows the